Administrators

Silver Creek is the seller of your plan. A separate company, the administrator, runs the contract after you buy.

What an administrator does

• Issues and services the contract
• Decides claims and approves repairs
• Pays covered repair costs, to the repair facility or to you
• Handles cancellation and refunds under the contract terms

How to find yours

The administrator is named in your contract. If you cannot find it, call us and we will help you locate the right contact.

Why plans differ

Different administrators write different terms, so waiting periods, limits and exclusions can differ even when plan names sound alike. Ask who administers any plan you are considering, and who stands behind payment of claims, before you decide.